BRUSSELS-CAPITAL REGION INFORMATION PLATFORM
The war in Ukraine is having major repercussions all over Europe but also in the Brussels-Capital Region. The resulting humanitarian crisis has led to an unprecedented influx of Ukrainian refugees. This situation requires all the forces of the Brussels Region to act together in order to respond to the drama of Ukrainian families fleeing the war.
Reception
Belgium and the Brussels-Capital Region are doing everything possible to organise the reception of Ukrainian refugees.
When they arrive in Brussels, the priority of these refugees is to find housing, social assistance, a job, but also places in a nursery or at school for their children.
The majority of the population which has fled the war in Ukraine in recent days can benefit from immediate protection status in the European Union. People with this status have access to all the rights of a legally registered foreigner: admission to the labour market, access to social services, etc.
Link to the Ukraine national platform Information on the right of residence in Belgium Registration Center
Local authorities
Once registration is complete, longer term accommodation is delegated to the municipalities. Fedasil analyses the spaces available in the municipalities and dispatches the Ukrainian nationals to the different Brussels municipalities that can offer accommodation.
Since the beginning of the crisis, the municipal services and the CPAS (public social service centres) in the Brussels-Capital Region have assisted the federal authorities in identifying needs (donations, volunteering, etc.) relating to the Ukrainian crisis to provide the necessary support for people arriving in our country.
https://auderghem.be/Ukraine https://www.oudergem.be/oekraine
PUBLIC SOCIAL WELFARE CENTRE
Av. du Paepefromlle, 87.
Phone number : 02 679 94 10
Timetable: Monday from 8:00 am to12:00 pm - Tuesday to Friday from 8:00 am to12:00 pm and 1:00 pm to 4:00 pm
/!\ summer hours (01/07-31/08) : 8:00 am to 1:00 pm Monday to Friday
Book appointment: NO
https://https://www.aufromrghem.be/PUBLIC
https://berchem.brussels/fr/actualite/solidarite-avec-lukraine/ https://berchem.brussels/nl/actualiteiten/solidariteit-met-oekraine/
PUBLIC SOCIAL WELFARE CENTRE
Av. From Selliers de Moranville, 91.
Phone number: 02 482 13 55
Timetable: Monday to Friday from 8:00 am to 12:00 pm and 1:00 to 4:30 pm
Book an appointment : YES
[https://Public Social Welfare Centreberchem.brussels/](https://Public Social Welfare Centreberchem.brussels/)
https://www.brussels.be/welcoming-ukrainians
Saint-Josse-ten-Noode https://sjtn.brussels/fr/actualites/la-solidarite-avec-les-ukrainiens-sorganise-saint-josse https://sjtn.brussels/nl/nieuws/solidariteit-met-de-oekrainers-georganiseerd-sint-joost
PUBLIC SOCIAL WELFARE CENTRE
Rue Haute, 296.
Phone number: 02 543 60 90
Timetable: 8:00 am to 4:30 pm
Book an appointment: NO
[https://Public Social Welfare Centrebxl.brussels/?p=6](https://Public Social Welfare Centrebxl.brussels/?p=6)
https://etterbeek.brussels/nl/nieuws/steun/2020-12-15/nog-steeds-solidair-met-oekraine
hospitality@cpas-etterbeek.brussels
PUBLIC SOCIAL WELFARE CENTRE
Avenue froms Casernes, 29.
Phone number: 02 627 22 58
Timetable: 8:00 am to 12:00 pm et 1:00 to 4:00pm
Book an appointment : NO
[https://Public Social Welfare Centre.etterbeek.be/](https://Public Social Welfare Centre.etterbeek.be/)
https://evere.brussels/fr/actualite/guerre-en-ukraine https://evere.brussels/nl/news/oorlog-in-oekraine
Emails can also be sent to solidariteukraine@evere.brussels
PUBLIC SOCIAL WELFARE CENTRE
Square Servaes Hoefrommaekers, 11.
Phone number: 02 247 65 65
Timetable: du Monday to Thursday: 8:30 am to 5:00pm. Friday 8:30am to12:30pm, Tuesday 5:00 to 8:00 pm
Book an appointment: NO
[https://Public Social Welfare Centreevere.brussels/](https://Public Social Welfare Centreevere.brussels/)
[http://forest.irisnet.be/fr/actualites/solidarite-ukraine (http://forest.irisnet.be/fr/actualites/solidarite-ukraine) https://www.vorst.brussels/nl/nieuws-1/solidariteit-met-het-oekraiense-volk?set_language=nl
PUBLIC SOCIAL WELFARE CENTRE
Rue du curé, 35.
Phone number : 02 349 63 00
Timetable : Monday to Thursday : 09:00 am to 12:00 pm, 1:30 to 4:00 pm, Friday: 9:00 am-12:00 pm
Book an appointment : Give priority to the phone number
[https://www.Public Social Welfare Centreforest.irisnet.be/](https://www.Public Social Welfare Centreforest.irisnet.be/)
https://www.ganshoren.be/solidarite-ukraine/ solidariteit-oekraine@ganshoren.brussels solidarite-ukraine@ganshoren.brussels
PUBLIC SOCIAL WELFARE CENTRE
Avenue de la Réforme, 63.
Phone number : 02 422 57 57
Timetable: Monday to Friday from 8:00 to11:00 am
Book an appointment : NO
[info@Public Social Welfare Centregan.irisnet.be](info@Public Social Welfare Centregan.irisnet.be)
https://www.ixelles.be/site/889-Solidarite-Ukraine https://www.ixelles.be/site/891-Ukraine-Accueil-en-Belgique
PUBLIC SOCIAL WELFARE CENTRE
Chaussée from Boondael, 92.
Phone number: 02 641 54 59
Timetable: from 8:00 to11:45 am and from 1:15 to 3:30 pm
Book an appointment : YES
[adm.Public Social Welfare Centrexl@Public Social Welfare Centreixelles.brussels](adm.Public Social Welfare Centrexl@Public Social Welfare Centreixelles.brussels)
https://www.jette.irisnet.be/fr/actualites/recherche-interpretes-pour-les-refugies-ukrainiens https://www.jette.irisnet.be/nl/actualiteit/tolken-gezocht-voor-de-oekraiense-vluchtelingen?set_language=nl
PUBLIC SOCIAL WELFARE CENTRE
Rue de l’église Saint Pierre, 47.
Phone number : 02 422 46 11
Timetable: Monday to Friday from 8:30 am to12:15pm and from 1:15 to 4:00 pm
Book an appointment : Maximum request by mail
[Public Social Welfare Centre-ocmw@jette.irisnet.be](Public Social Welfare Centre-ocmw@jette.irisnet.be)
https://www.uccle.be/fr/actualites/guerre-en-ukraine-la-commune-d-uccle-se-mobilise https://www.uccle.be/nl/nieuws/oorlog-in-Oekraine-de-gemeente-Ukkel-zet-zich-in
Useful info/additional information
For any additional questions or requests, you can contact us by email at ukraine@woluwe1150.be Our municipal freephone number is also accessible from Monday to Friday from 9:00 a.m. to 4:00 p.m.: 0800 35 190.
https://www.woluwe1150.be/en/reception-and-assistance-to-ukrainian-refugees/
Useful info/additional information
For any additional questions or requests, you can contact us by email at ukraine@woluwe1150.be Our municipal freephone number is also accessible from Monday to Friday from 9:00 a.m. to 4:00 p.m.: 0800 35 190.
The federal government has published a website (https://info-ukraine.be/) with all the latest news concerning the situation on site. The useful information on there includes: a page dedicated to accommodation, information for Ukrainians about assistance in Belgium, etc.
The Belgian Immigration Service (Office des Etrangers) provides information about temporary protection status and the different types of stay: short stay and long stay
News
01/04/2022
Stratégie pour l’intégration des réfugiés ukrainiens en Région de Bruxelles-CapitaleRead more
Crisis management
The High Official, along with the Mayors and the Brussels Minister-President, triggered the provincial crisis phase on 15 March 2022.
This crisis management mechanism is essential: it enables us to benefit from a general view, analyse in full knowledge of the facts and coordinate the reality on the ground with all the authorities and security and emergency services in Brussels.
As part of the regional phase, a coordination committee has been set up under the aegis of the High Official with the support of Brussels Prevention & Security in order to monitor the situation on the ground via the police and emergency services. The High Official and the BPS services are also organising regular consultations with their partners on specific problems.
In order to have an overall picture of the situation and the on-going developments, the High Official and the BPS services are in constant contact with the National Crisis Center (NCCN), the other provincial Governors, the regional authorities and the municipalities. The BPS services ensure constant monitoring of the situation and also participate in the information unit organised regularly by the NCCN in order to communicate federal information to the different municipalities. Information exchanges, synergy and consultation are the keys to this crisis management in Brussels.
At the request of the Secretary of State for Asylum and Migration, the High Official, the same as the other provincial governors, participated in the setting up of a database to facilitate emergency accommodation in partnership with the municipalities and the various associations involved in recent days in the largest operation of its kind ever in Brussels.
Role and competencies of the High Official
Brussels Prevention and Security
Useful links/contacts
Belgian authorities
› https://www.vlaanderen.be/vlaanderen-helpt-oekraine
› http://lampspw.wallonie.be/dgo4/site_logement/site/ukraine
A call centre: The federal authorities have also opened a call centre available every day from 9 am to 5 pm on 02/488 88 88.
- Immigration Office - Short stay.
- Immigration Office - Temporary protection.
- Advice for travellers - FPS Foreign Affairs website: for Ukraine and for Russia.
- olidarity actions - Financial aid via Ukraine 12-12.
Ukrainian Community of Belgium
- The Union of Ukrainian Women of Belgium (Brussels-Liège-Antwerp): http://ukrainians.be/uk/index/refugees
- https://www.facebook.com/plastbelgium (Ukrainian Scouts of Belgium)
- Solidarity with Ukraine (Belgium) | Facebook
- Ukrainian Refugee Committee: ua.refugee.committee@gmail.com - https://www.facebook.com/uarefugeesinbe
- Association of Ukrainians in Belgium (ТУБ): Boulevard Charlemagne 72, 1000 Bruxelles https://www.facebook.com/Association-of-Ukrainians-in-Belgium-ТУБ-340579349890458
- Promote Ukraine
- Embassy of Ukraine: https://belgium.mfa.gov.ua/fr
Europe
- Information for people fleeing the war in Ukraine : https://ec.europa.eu/info/strategy/priorities-2019-2024/stronger-europe-world/eu-solidarity-ukraine/eu-assistance-ukraine/information-people-fleeing-war-ukraine_en#preparing-to-leave
Media
RTBF Ukraine – Україна : a radio and digital space for Ukrainians who have arrived in Belgium: https://www.rtbf.be/radio/liveradio/rtbf-ukraine
In collaboration with
